New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

Objectives Artificial intelligence (AI)-driven chatbots have been rapidly adopted across research, education, business, ...

State and local governments are the primary point of contact for citizens seeking essential services, from renewing a driver’s license to paying a water bill or finding information on public transit.

More teens are turning to AI companions for comfort, distraction, and a sense of connection. For some, that comfort seems to ...

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions. In ...

Are "dark patterns" and product design choices to blame for the disturbing phenomenon increasingly referred to as "AI psychosis" by mental health professionals? According to some experts, the answer ...

It’s estimated that more than half of all of U.S. teens are regularly using companion chatbots powered by large language ...