After over a century in business, the owner of a Westmoreland County store announced they are closing up for good. Weiss Furniture, located in Latrobe, will close its doors once its current “going out ...
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AI agents rewrite customer experience playbook
Speaking at CEM Africa 2026, Rahul Jain, CEO and co-founder of Peach Payments, said bringing in AI but doing it poorly will only make the customer experience worse. In 2026, artificial intelligence ...
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